1. Who we are
ToUltra ("we," "our," "us") operates toultra.com and the 21-Day Presence Protocol. This policy explains how we collect, use, and protect information when you visit, use the course, or chat with the AI coach.
2. What data we collect
- Optional contact data: name or email if you choose to share it (for example with the coach or support).
- Access & progress: course progress you sync from the browser (completed days, journal notes, preferences).
- Coach data: messages you send to the AI coach, coach replies, optional email, and rolling profile summaries used for memory continuity. Messages are also processed by DeepSeek's API.
- Cookies: access/remember cookies so we can keep you signed into the course and coach; Google Analytics cookies for site usage.
3. How we use your data
- Deliver the free course and AI coach
- Remember progress and coach context across sessions
- Improve the product using aggregated, de-identified patterns
- Send support replies. Marketing email only with consent.
We never sell, rent, or trade your personal information.
4. Third-party services
- DeepSeek — AI coach processing (DeepSeek)
- Google Analytics — analytics (privacy)
- Hostinger — hosting / email delivery
5. Retention
Coach conversations and profiles are retained while your account is active so the coach can remember context. You can request deletion (see below). Browser-only data you never sync can be cleared by clearing site data. Historical purchase records from before the course became free may be kept for accounting and legal purposes.
6. Your rights
- Request a copy, correction, or deletion of personal data we hold
- Use the coach “delete my data” control where available, or email us
- Withdraw marketing consent
- Lodge a complaint with your local data protection authority
Contact privacy@toultra.com or support@toultra.com.
7. Children
ToUltra is not directed at anyone under 16. We do not knowingly collect data from children under 16.
8. Changes
We may update this policy. Material changes will be noted by updating the date above and, when appropriate, a notice on the site.
9. Contact
Questions: privacy@toultra.com.